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Inside Sales Representative

Company: Two Men and a Truck
Location: Mesa
Posted on: November 17, 2020

Job Description:

Launch your career with TWO MEN AND A TRUCK-- as an Inside Sales Representative and discover the opportunities for growth.

We offer a competitive compensation plan with an earning potential of $36,000 - $53,000 per year, paid time off, and a comprehensive employee benefits package.

The Inside Sales Representative is responsible for growing sales by partnering with other staff members to provide outstanding customer service to all TWO MEN AND A TRUCK-- customers through in-depth knowledge of company products and services. As an Inside Sales Representative, you act as a single point of contact for our customers. You are responsible for delivering the highest level of customer satisfaction to increase sales, profitability, and the success of the business.


Essential Job Functions:






  • Answer incoming phone calls, establish a rapport and build confidence in TWO MEN AND A TRUCK-- services in order to capture sales opportunities

  • Make recommendations according to customer's needs on moving services, boxes, supplies and equipment and other value-added services

  • Educate potential customers and provide them with cost estimates

  • Respond to incoming email requests for estimate, and follow up with the customer in order to capture their business

  • Obtain customer feedback through regular follow-up calls, both during and after moves, to ensure ongoing customer satisfaction and proactively resolve any complaints in a timely manner

  • Directly and accurately inputs information in to Movers Who Care-- software to estimate cost for customers, as well as scheduling needs for movers, drivers, and trucks

  • Continually maintain a thorough understanding of all company products, services, pricing, and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK-- and effectively oppose any customer objections

  • Prepares all move-related paperwork and documents

  • May participate in various marketing activities including networking, direct mail, and charitable move coordination




    Skills/Knowledge/Abilities:









    • Demonstrated understanding and application of effective selling strategies and techniques

    • Confidence to initiate customer contact, and comfortable asking for the sale

    • Excellent customer service skills (friendly, courteous and helpful)

    • Effective listening and communication skills

    • Good organizational and time management skills

    • Ability to analyze and solve problems effectively





      Education/ Experience:



      Because moving is a stressful time for our customers, we seek candidates with a commitment to sales, customer service, and exceeding expectations




      • High school diploma or general education degree (GED) is required. Associates degree in related field preferred

      • Inside sales experience (preferred)

      • Proven track record of successful sales experience preferred

      • A minimum of six months to one year of customer service and/or office experience is required. Outside or inbound sales and/or TWO MEN AND A TRUCK-- or moving industry experience is preferred




        TWO MEN AND A TRUCK-- is an Equal Opportunity Employer. Diversity is valued and TWO MEN AND A TRUCK-- will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an at will basis. Nothing herein is intended to create a contract

Keywords: Two Men and a Truck, Mesa , Inside Sales Representative, Sales , Mesa, Arizona

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