Counter Sales
Company: Independent Electric Supply
Location: Mesa
Posted on: January 11, 2021
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Job Description:
Independent Electric Supply, Inc. (IES) opened in 1976 with ten
employees to serve electrical contractors working in the high-tech
aerospace industry. Today, IES operates 16 electrical supply
branches in the Northern California area, San Francisco Bay area,
Central Valley, Central Coast--and 7 locations throughout Arizona.
IES focuses on traditional electrical supply with dedicated
specialists in lighting, switchgear, wire management, tool &
safety, renewable energy and enhance logistics solutions to meet
specific customer needs. Employing more than 525 people and
managing over 1 million square feet of warehouse space, IES is one
of the strongest electrical distributors in the markets we serve.In
August 2011, IES was acquired by Sonepar USA consisting of the
finest locally managed electrical and industrial distributors
throughout the United States. Sonepar is the world leader in
electrical distribution.RESPONSIBILITIES:The Counter Sales person
sells merchandise to individuals in store or showroom by processing
orders from customers, using all required company policies,
procedures and systems in an expeditious manner.NATURE OF
WORK:Major Functions:* Greets customers on sales floor.* Practices
good interpersonal relations, using tact, courtesy, a positive
attitude toward customers and co-workers, pleasant telephone
etiquette.* Displays merchandise, suggests selections that meet
customer''s needs, and emphasizes selling points of article such as
quality and utility.* Recommends additional products related to
customer needs. KEY COMPETANCIES:* Handles difficulties with
customers and coworkers with diplomacy and seeks assistance when
needed.* Resolves customer order problems and complaints promptly.*
Acquires, uses, and continuously develops personal technical
knowledge of general and specialty merchandise items to assist
customers and other company personnel* Determines make, type, and
quality of merchandise desired by being familiar with products sold
in the department by use, vendor, location in warehouse, catalog
and catalog number, other reference materials, and special selling
points.* Describes or demonstrates product, using samples or
catalog, and emphasizes salable features.* Identifies and uses
appropriate company and/or customer pricing systems.* Provides oral
and written quotations or estimates of prices, terms and delivery
for standard, complex or non-standard merchandise.* Prepares cash
or charge sales tickets with required identification, necessary
information for customer, merchandise, price, and sales tax status
for processing, shipment and delivery of merchandise in a timely
manner. Follows up with any specific record-keeping requirements.*
Receives payment or obtains credit authorization.* Requisitions
merchandise from stockroom and/or withdraws and assembles
merchandise for immediate delivery, delayed customer pick-up,
company truck delivery or shipment by common carrier. Loads
customer materials for 'will call' orders.* Prepares correspondence
and reports necessary for business transactions.* Other
responsibilities may be assigned.Job Requirements:* Ability to
read, analyze, and interpret general business periodicals,
professional journals, technical procedures, or governmental
regulations.* Ability to effectively present information and
respond to questions from groups of managers, clients, customers,
and the general public.* Ability to add, subtract, multiply, and
divide in all units of measure, using whole numbers, common
fractions, decimals and metric scales.* Ability to calculate
figures and amounts such as discounts, interest, commissions, and
percentages.* Ability to interpret a variety of instructions
furnished in written, oral, diagram, or schedule form.* Possess in
depth knowledge of IES computer systems.* Must be a team player and
abide by IES''s strong core values and beliefs.
Keywords: Independent Electric Supply, Mesa , Counter Sales, Sales , Mesa, Arizona
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