Senior Customer Service Representative

Company: Allen Financial Insurance Group
Location: Mesa
Posted on: May 12, 2022

Job Description:

Job Description We are seeking a Customer Service Associate to join our team You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers Contact potential customers from email and phone submissions THIS IS NOT A CALL CENTER POSITION Reach agreed upon production targets by the deadline Resolve customer inquiries and complaints Communicate with customers to keep them aware of latest developments --- Qualifications: Previous experience in sales, customer service, or other related fields Previous insurance industry experience a plus, but not required Familiarity with CRM platforms Ability to build rapport with clients Strong communication skills Deadline and detail-oriented Company Description Allen Financial Insurance Group (AFIG) is a national provider of specialty insurance products and programs. AFIG is unique and different from other insurance agencies and managing general agents, with our coverage of niche markets, underwriting expertise, and industry knowledge. We have provided preferred policies and services through affiliates and our national producer network since 1971. We believe that creative risk management is the key to affordable insurance planning. Our full-service approach to account management means greater efficiency and lower operating costs for our clients. As a national broker we guarantee access to the best companies and lowest premiums available. Above all, our insured clients and broker network receive the highest level of customer service

Keywords: Allen Financial Insurance Group, Mesa , Senior Customer Service Representative, Sales , Mesa, Arizona