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Inside Sales Manager

Company: ElectraMeccanica
Location: Mesa
Posted on: June 19, 2022

Job Description:

Meet ElectraMeccanica, an innovative electric vehicle manufacturer that is ready to revolutionize the way people commute! Drawing on a 60-year legacy of building and delivering high-end custom cars, our flagship vehicle is a single-seat, electric vehicle called the SOLO (NASDAQ: SOLO). The provided driving experience is an unrivaled combination of exhilaration, affordability and environmental consciousness. Now, we are eager to open our doors to our new 18-acre US Assembly and Engineering Technical Center in Mesa, Arizona. Needless to say, it's electrifying times and we want to invite you to seriously consider joining our expanding team!About our team? ElectraMeccanica has heart & soul! We hire dedicated, passionate, respectful and engaged contributors, who enjoy creating, solving and challenging the status quo. We have a dedicated team of people and continually seek to hire those who are always willing to roll up their sleeves. If we just described your personal values and work ethic here, we definitely want you to read on to see if this position sparks your interest as well.We are seeking a Inside Sales Manager to join our lean and agile team in our Mesa, Arizona Plant. This role reports to the Director of Retail Sales. This role will oversee and manage the inside sales team to align EMV's mission and vision to set clear goals through company best practices and processes . A successful candidate will manage a growing team, ensuring employee development is a priority.General Requirements

  • Lead a team that aligns with EMVs mission and vision through current sales strategies.
  • Set a clear vision and goals for the sales team to achieve targeted performance in new vehicle sales.
  • Engage and motivate the team to achieve key goals, performance expectations and EMV best practices/processes.
  • Drive the business through a high-level of involvement in the day-to-day operations.
  • Ensure leads are handled timely, answering questions, providing information, and ideally settling an appointment to test drives.
  • Ensures all employees provide the best possible consumer experience to every customer.
  • Manages customer escalations and concerns quickly and effectively.
  • Manage the follow-up with leads to assist them as needed through their research phase until ready for vehicle purchase.
  • Ensure customers are transitioned effectively from phone and internet contact to their in-store experience and delivery.
  • Managing the negotiation process with Retail/Fleet sales ensuring that customers understand their vehicle purchase options and pricing.
  • Manage all 3 areas of customer traffic - retail/fleet showrooms, e-commerce, and phone/email/form submission.
  • Assisting in managing controllable expense elements.
  • Analyze the business to determine shortfalls and developing action plans to improve performance.Team Management
    • Recruit, train, and develop the showroom and sales teams to maximize company output.
    • Consistently evaluate the performance of each employee to ensure company targets are met.
    • Teach sales best practices to staff, including the right behaviors and sales tactics.
    • Ensure all team members adhere to ElectraMeccanica policies and communicates concerns effectively to human resources.
    • Empower employees to make decisions that are in the consumer's best interests, guide them through difficult decisions.Other
      • Other ancillary duties as occasionally required by your manager.Requirements
        • A bachelor's degree in business or similar field is required for this role.
        • 5+ years of Sales Management experience, preferably in retail or automotive.
        • Experience in the automotive industry (specifically sales) is considered an asset for this role.
        • High Level of Computer Literacy (including spreadsheets).
        • Team player - comfortable consistently working with multiple teams.
        • Exhibits great leadership and coaching skills.
        • Results-oriented - dedicated to an ethical approach to sales and sales operations.
        • Self-starter - drive to develop effective processes and take initiative.
        • Possesses a valid driver's license.
        • High Level of Computer Literacy (including spreadsheets).
        • Excellent Verbal & Written communication skills - builds effective relationships across departments.
        • Innovative and creative - loves building in the abstract and working without procedures.
        • Initiative to develop and implement process improvements. Continuous improvement outlook.
        • Abides by Health & Safety standards and emphasizes their importance to team members.
        • Legally able to work in the United States.BenefitsOne last important note. Our new facility is planned to incorporate modern, dedicated spaces for our employees to dine, engage, relax, and play. We also provide the following comprehensive benefits package that supports our employee's health, wellness, retirement, and work-life balance:
          • Medical, dental, and vision plans
          • Generous paid time off
          • 401k with company match
          • Life/AD&D insurance
          • Short-term and Long-term disability benefits
          • Corporate fitness/wellness discountsWhile we greatly appreciate all candidate applications, we only contact those individuals who best meet the required position qualifications. Thank you in advance for considering ElectraMeccanica!

Keywords: ElectraMeccanica, Mesa , Inside Sales Manager, Sales , Mesa, Arizona

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